misfits market customer service

Please fill out a formal ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. We know how frustrating it is when your produce doesn’t arrive in tip-top shape and we want to make this right.

Great idea, if you don’t live in Florida I guess….. Hi Cilia, we’re sorry to hear about the state of your first box! Why?

good condition when it gets to my house. That’s definitely not up to our standards and we want to make this right. From here, you’ll either be able to access The Marketplace or you’ll see a countdown clock as to when you can shop The Marketplace depending on when your box ships. Thank you! It sounds like you might need to clear your browser history or log out and try to log back in. You’ll have more selections available at that time. A friend told me about this back in March. BBB serves as a place to resolve marketplace issues between businesses and their customers.

Sign up for their wait list if they do not yet deliver to your state. I’ve put my subscription hold, hoping that after a break things will get better. I really want to like this! Hi L.B., we’re so sorry to hear about the state of your last box. Hi Karyn, we’re sorry to hear about our lack of communication and the state of your recent boxes! Is there a way not to customize? Leafy greens should be placed on the sides, away from wet, heavy weight, please. Thank you! We’ll pass this along to our team to make sure they’re taking extra care with sensitive produce like cucumbers. Use the following coupon code at checkout for a discount on your first Misfits Market produce box: COOKWME-GR9QPE.

i already did a contact with the company; if this is typical i’ll keep going to the store and pick my own. In the future, please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. Hi Amy, that is a great suggestion and one that we hear a lot. Thank you! Please fill out a ticket with them here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. Thank you! Thank you! They are very responsive to phone calls. View customer reviews of Misfits Market. BBB Business Profiles are subject to change at any time. I was very disappointed in my last box. Hi Micah, we apologize for our lack of response! Hi Janet, we’re sorry to hear about your cucumbers! I don’t even like mangos. Thank you for your understanding.

If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Even for organic produce, I don't feel like we got close to the value we paid - especially since we were receiving imperfect product.

Some of the sources of information BBB relies on are temporarily unavailable. Can’t communicate with you nice people, or choose items. Now I’m always online at 4 PM on my “shopping day”. Great concept that I see a great future for. If you’re still having trouble finding this page, Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. It was missing 5 things from my order; they just put lots of potatoes (which I did not ask for in the preorder). I especially like that good food does not go to waste. If that doesn’t work, please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. I don’t care if the produce isn’t pretty but if it’s over ripe or inedible I’m not interested in your product. My computer just goes white-blank. Hello! I’ve skipped my last 2 boxes for this exact reason. They are delicious but there were only 3. Very disappointed & want to cancel my subscription please. Why do I have to choose a certain amount of things in each category? BBB remains operational and focused on serving our business community. I was thrilled with my first misfit box… nothing looked like a misfit! Simply fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new And they can let you know what the fruit or veggie is! I am canceling right now! Beware. This box – mixed feelings. Today was the delivery of my first box.

Have received 2 boxes so far. That’s definitely not up to our standards and we want to make it right. Misfits Market has two sizes of boxes available. Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can.

Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. No phone number to contact anyone.

Eggplant: approximately $1.49/lb. You can log into MisfitsMarket.com and visit your account page, which will tell you exactly when your first box is scheduled to ship and arrive. Does not matter whether they deliver on time or late; their fruits and vegetables are 30 % rotten and the rest must be eaten right away. However, please be sure to fill out a formal ticket with our customer success team here: https://help.misfitsmarket.com/contact/custom-contact-form-S1NAIK1Iw and we will be in touch with you via email as soon as they can. Rest assured if you’ve sent our customer success team an email that it’s in their queue and they will respond as soon as they are able. Sign Up. It’s definitely a time and money saver as well! Due to the nature of our rescue business, we have a limited number of each piece of produce for our customized boxes. We appreciate your patience as we and everyone in our communities focus on addressing this crisis. Turnips: This is roughly a pound of turnips which would cost around $1.69 at the store for non-organic. When will I start receiving the boxes? Nothing worthwhile for about $40. From reading all the comments I think I will wait until you have ordering kikns worked out. Thank you! After I notified Misfits Market, they gave me a refund for that box. You can do that here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new.

Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. The produce is delivered in insulated boxes with ice packs, and I have not personally had any problems with the food going bad during delivery. Some companies try to make cancelling their services impossible, but Misfits Market makes it so easy! Also, I paid (extra) for avocados, and they were not in the box, but I was charged for them.

That’s definitely not up to our standards and we want to make this right. There may not be any significant cost savings over buying my produce from the grocery store, but I am paying roughly the same amount and getting what I feel is better quality food. It sounds like you may have gotten frisée, which can be bitter unless it’s cooked.

Great question! Help !!

You can access The Marketplace by logging into MisfitsMarket.com and clicking ‘Account’ to visit your account page. I'll just post the next picture in my file so I'm not intentionally the best value; it's just totally random. Would be about $45 per month for fruit and veg.

Just wondering if maybe more thought could be given to the quantities? That’s a great idea. Wish they would take more care packing the boxes. The produce I receive in my box is always fresh and looks pretty normal to me. Thank you! Please fill out a ticket with our customer success team here: https://misfitsmarket.zendesk.com/hc/en-us/requests/new It will be added to our queue and our team will be in touch with you via email as soon as they can. So, if I don’t choose what goes in my box, will that mean I just get the left-overs? Thank you! I’ve written several times about the poor conditions that I’ve received my boxes and have never once received a response. received my first box today. Sometimes produce can get a little roughed up in transit, so we’re constantly packing our boxes in new ways to ensure produce doesn’t arrive broken.

(Scroll to the bottom of this post for a discount on your first box.). Throughout this review of Misfits Market, I’m including photos of our past produce delivery boxes so you can see what they typically include. Also, we have been eating more fruits and vegetables now that they show up on our doorstep every week. How would I be able to fill my box. If you’ve sent us a message, rest assured that it’s in our queue. My last box was the same! Hi Barbara, we’re so happy to hear that you’ve been happy with your boxes! We pride ourselves in sourcing and shipping high quality produce so no matter if you customize your box or get a mystery box of produce, it all comes from the same quality selection from our farmers.

My first box and I don’t know what a couple things are or how to prepare them.

Thanks. Can you make my account correct so that I can be a great customer? I would like to see more vegan items like vegan cookies and crackers. Our customer success team can help you log in! Where on my account page can i find what day my Marketplace and customization window opens? https://help.misfitsmarket.com/contact/custom-contact-form-S1NAIK1Iw.

Rest assured that if you’ve filled out a ticket with our team, it’s in our queue and we will reply to you as soon as we can.

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